Pre-Sales Engineer [gn] AppScan Italy - HCLSoftware

As a Pre-Sales Engineer at HCL Software, you'll oversee various responsibilities including conducting product demonstrations for AppScan, leading technical workshops, and crafting responses to customer RF(x)s. You'll work with sales teams to shape and progress sales opportunities while ensuring customers receive the best solutions. Your role also involves becoming a product expert in AppScan and contributing to technical collateral for sales purposes.

Candidates for the Pre-Sales Engineer position at HCL Software should have a strong understanding of application security testing technologies, experience with modern software development languages such as Java and Python, and familiarity with scripting languages. Additionally, experience with application security products like AppScan or Snyk can be beneficial, along with a good grasp of developer and DevOps methodologies.

The Pre-Sales Engineer role at HCL Software offers remote work flexibility, allowing you to balance your professional and personal needs effectively. This remote environment fosters a dynamic approach to collaboration with colleagues across various locations while still allowing you to engage in meaningful customer interactions and partnerships.

HCL Software is dedicated to the personal and professional growth of its employees. As a Pre-Sales Engineer, you'll receive ongoing learning opportunities, training on the latest technologies, and access to workshops that enhance your skills in application security and sales strategies, allowing you to stay at the forefront of industry developments.

HCL Software prides itself on maintaining an inclusive and diverse company culture. As a Pre-Sales Engineer, you'll be part of a supportive team that fosters collaboration and celebrates innovation. The company is recognized for its commitment to diversity, providing equal opportunities for all employees, which contributes to a vibrant and empowering workplace environment.

When answering this question, focus on your familiarity with various application security testing technologies such as DAST, SAST, and SCA. Share specific examples of how you've applied these technologies in previous roles and discuss any relevant certifications or training you've completed.

In your response, describe your preparation process for product demonstrations, ensuring that you tailor the content to meet customer needs. Highlight your ability to engage the audience and address their specific concerns while showcasing the strengths of AppScan.

Be ready to discuss your experience with specific scripting languages, mentioning projects where you've utilized them. Share how your scripting skills contribute to your effectiveness as a Pre-Sales Engineer, especially in automating tasks or integrating solutions.

Discuss your proactive approach to understanding customer needs and how you tailor your communication to address their challenges. Emphasize your commitment to delivering solutions that not only meet but exceed customer expectations.

Explain how you engage customers in discussions about application security, using workshops or informative sessions. Share examples of how you’ve used educational materials to empower customers and improve their understanding of security measures.

Your answer should highlight your proactive approach to staying informed, such as attending webinars, reading industry publications, participating in forums, and taking online courses. Discuss how this knowledge informs your work and enhances your ability to assist customers.

Share a specific story that illustrates your problem-solving skills. Explain the challenge, the steps you took to address it, and the outcome. This response demonstrates your analytical skills and ability to remain calm under pressure.

Research AppScan and HCL Software ahead of the interview and explain what sets the company and its product apart in the application security field. Highlight any recent developments or successes that resonate with you, showing your enthusiasm for the position.

Discuss your experience working alongside sales teams, detailing communication strategies and tools used to ensure alignment. Emphasize the importance of teamwork in achieving sales goals and fostering positive customer outcomes.

Talk about your familiarity with CRM tools and how you utilize them to track leads and customer interactions. Share specific examples when CRM systems helped you manage customer information or enhance your sales strategy.